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Why is the token image not showing?

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If the token image isn't displaying, there could be several possible reasons. Here are some common causes and solutions:

1. Incorrect Image Path or URL

  • Why is the token image not showing?

    If you're using a custom token image, ensure the path or URL is correct.

  • Check for typos or broken links (e.g., if hosted online, test the URL in a browser).

2. File Format or Size Issues

  • Supported formats: .png.jpg.svg, or .webp.

  • If the file is too large, try compressing it (e.g., using TinyPNG).

3. Permissions (For Online Hosting)

  • If the image is hosted online, ensure the server allows external access (no hotlink protection or CORS restrictions).

4. VTT or Game System Compatibility

  • Some virtual tabletop (VTT) platforms (like Foundry VTT or Roll20) may have specific requirements for token images.

  • Check if the image meets the system's guidelines (e.g., dimensions, transparency).

5. Cache Issues

  • Clear your browser or VTT cache and reload.

  • In Foundry VTT: Try holding Shift while reloading to force a hard refresh.

6. Token Configuration Error

  • Ensure the token is properly linked to an actor (if required).

  • Double-check the token settings (e.g., "Use actor image" vs. "Override image").

7. Module or System Conflict (For VTTs)

  • Disable modules/extensions one by one to check for conflicts.

  • Update your game system and modules to the latest versions.

8. Corrupted Image File

  • Try opening the image in another program to verify it’s not corrupted.

  • Re-export or re-upload the image.

Troubleshooting Steps:

  1. Test the image in another application (e.g., browser or image viewer).

  2. Try a different image to isolate the issue.

  3. Check console errors (F12 in most browsers) for failed requests or CORS errors.

  4. Consult documentation for your specific VTT/platform.

If you have any questions or uncertainties, please join the official Telegram group: https://t.me/GToken_EN

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