What to Do If Your Token Logo Application Gets Rejected?

A rejected token logo application can happen for various reasons. Below are common causes and solutions based on the requirements of different platforms (e.g., TP Wallet, Trust Wallet, imToken, blockchain explorers, etc.):

Possible Reasons for Rejection

1. 

   Incomplete or Non-Compliant Documentation

• Missing or unprofessional token details (e.g., website, whitepaper, social media links).

• Token contract contains blacklist functions, paused trading, or lacks security audits.

• Logo file format issues (e.g., not PNG/JPG, incorrect dimensions like 256x256 pixels).

2. Insufficient Project Credibility

• Low trading volume or holder count (e.g., Trust Wallet requires 10,000 holders and 15,000 transactions).

• Project not listed on CoinMarketCap or CoinGecko.

3. Strict Platform Policies or Changing Requirements

• Some platforms (e.g., OKX Web3, Trust Wallet) have high approval thresholds (OKX: ~40% success rate, Trust Wallet: ~30%).

• Submission timing matters (e.g., holidays or system maintenance may delay reviews).

4. Technical Issues

• Unstable internet connection causing submission failure.

• Outdated wallet version not syncing the latest token data.

5. Unpaid or Insufficient Fees

• Some platforms charge fees (e.g., TP Wallet: 100K TPT; Trust Wallet: 500 TWT or 5 BNB). Missing payments lead to rejection.

6. Other Issues

• Discrepancies in submitted token details (e.g., wrong contract address).

• Platform delays in syncing token data.

Solutions

1. Review and Improve Documentation

• Ensure the website is professional, with a clear project intro, whitepaper, roadmap, and social links.

• Submit a properly formatted logo (256x256 pixels, PNG/JPG).

• Verify the contract has no malicious functions; consider third-party audits (e.g., CertiK).

• Check platform-specific guidelines:

• TP Wallet

• imToken

2. Boost Project Credibility

• Increase trading volume and holder count via airdrops or community campaigns.

• Get listed on CoinMarketCap or CoinGecko (requires detailed docs and fees ~$1,000+).

• Ensure token data is visible on blockchain explorers (e.g., BSC Scan, Etherscan).

3. Choose the Right Platform

• Easy Approval: Ave.ai ($300–350, 100% success), Bitget Wallet ($200–300, 99% success).

• Harder Approval: Trust Wallet, OKX Web3—build credibility first via easier platforms.

• If rejected, consider professional agencies (e.g., GTokenTool) familiar with approval trends.

4. Fix Technical Issues

• Update your wallet and ensure stable internet.

• Verify the contract address and confirm at least one successful on-chain transaction (required by imToken).

• Contact platform support (e.g., Ave.ai, Bitget) to check for sync issues.

5. Pay Fees & Optimize Timing

• Pay required fees (e.g., TP Wallet: 100K TPT; Trust Wallet: 500 TWT or 5 BNB).

• Avoid submitting during holidays or maintenance; note review times (TP Wallet: 3–5 days; OKX: 1–2 weeks).

6. Platform-Specific Adjustments

• TP Wallet: Submit via GitHub, ensure no blacklist functions, pay 100K TPT.

• Trust Wallet: Submit here; need 10K+ holders, 15K+ transactions.

• imToken: Submit ERC-20 details to GitHub; no fee but strict docs.

• Blockchain Explorers: Submit via official channels or hire agencies (e.g., BiShou).

• MetaMask: Recheck token sync, re-add contract, or contact support.

7. Resubmit or Appeal

• If rejected, check feedback (some platforms like TP Wallet explain reasons) and revise accordingly.

• If no feedback, contact support or use an agency (e.g., GTokenTool).

• For logo updates after approval, wait until the current review ends (TP Wallet doesn’t allow mid-process edits).

Preventive Measures

• Prepare Early: Ensure all docs and logos meet requirements before submitting.

• Hire Professionals: If unfamiliar, use agencies (e.g., GTokenTool) for higher success rates.

• Multi-Platform Strategy: Start with easy platforms (Ave.ai), then move to harder ones (Trust Wallet, explorers).

Important Notes

• Approval times and success rates vary (Ave.ai: same-day, 100%; OKX: 1–2 weeks, 40%).

• Fees are non-refundable—choose platforms carefully.

• After multiple rejections, professional help saves time and resources.

For a hassle-free solution, consider professional agencies like GTokenTool (Contact: https://t.me/GToken_EN).